pkjili Privacy Policy

pkjili collects personal data that is necessary for the operation of the platform, compliance with regulatory obligations, and the delivery of a safe and enjoyable gaming experience. The categories of personal data we collect include:

pkjili does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.

pkjili collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the pkjili platform, including through cookies, web beacons, and server logs.
• Third-Party Sources: Identity verification data from government databases or third-party KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment data from GCash, PayMaya/Maya, and banking partners solely for transaction processing purposes.

All third-party data sources used by pkjili are contractually bound to handle your data in accordance with the DPA and pkjili's data protection standards.

pkjili uses your personal data for the following purposes:

• Account Management: Creating and maintaining your pkjili account, verifying your identity, and managing your player profile.
• Platform Operation: Processing bets, calculating winnings, managing bonuses, and delivering the gaming services you have requested.
• Financial Transactions: Processing deposits and withdrawals through your chosen Philippine payment method, and maintaining accurate financial records.
• Regulatory Compliance: Meeting our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including mandatory reporting requirements.
• Security & Fraud Prevention: Detecting and preventing unauthorized access, fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behavior and administering self-exclusion and limit-setting tools.
• Customer Support: Responding to your inquiries, resolving disputes, and improving our support services.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform Improvement: Analyzing usage patterns to improve the pkjili platform, fix technical issues, and develop new features.

Under the Philippine Data Privacy Act of 2012, pkjili processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to operate your pkjili account and deliver gaming services.
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, tax reporting requirements, and other applicable Philippine laws.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pkjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:

• Service Providers: Third-party vendors who assist in operating the pkjili platform, including KYC verification providers, payment processors (GCash, PayMaya/Maya, Philippine banks), IT infrastructure providers, and customer support platforms. All service providers are bound by data processing agreements that restrict their use of your data.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of pkjili's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With Your Consent: Any other sharing that you have explicitly authorized.

pkjili does not transfer your personal data outside the Philippines except where necessary for the operation of cloud infrastructure or payment processing services, and only where adequate data protection safeguards are in place.

7.1 pkjili retains your personal data for as long as your account is active and for such additional periods as are required by applicable law or regulation.

7.2 Specifically, pkjili retains:

• Account and identity data: for the duration of your account plus five (5) years after closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records: for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming history: for three (3) years from the date of each gaming session, for dispute resolution and regulatory audit purposes.
• Customer support communications: for two (2) years from the date of the last interaction.
• Marketing consent records: for the duration of your account plus two (2) years.

7.3 Upon expiry of the applicable retention period, pkjili will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8.1 pkjili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and pkjili's servers
• AES-256 encryption for sensitive data stored in pkjili's databases
• Multi-factor authentication (MFA) for player accounts and internal systems
• Regular security audits and penetration testing by independent third parties
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Intrusion detection and prevention systems monitoring for unauthorized access attempts
• Regular staff training on data protection and information security

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pkjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the DPA.

8.3 While pkjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your pkjili account credentials.

9.1 pkjili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function — including session management, login authentication, and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on pkjili.
• Analytics Cookies: Help us understand how players use the platform so we can improve performance and usability. Data collected is aggregated and anonymized where possible.
• Marketing Cookies: Used only with your consent to deliver relevant promotional content. You may withdraw consent at any time through your browser settings.

9.2 You can control and manage cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the pkjili platform, though some features may be affected.

9.3 pkjili does not use third-party advertising networks or cross-site tracking technologies that share your data with unrelated websites.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pkjili:

• Right to be Informed: You have the right to know what personal data pkjili collects about you, how it is used, and with whom it is shared — as described in this Privacy Policy.
• Right of Access: You may request a copy of the personal data pkjili holds about you at any time. pkjili will respond within fifteen (15) business days.
• Right to Rectification: If any of your personal data held by pkjili is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly through your account settings.
• Right to Erasure: You may request deletion of your personal data, subject to pkjili's legal retention obligations under PAGCOR regulations and the AMLA. Where deletion is not possible due to legal requirements, pkjili will restrict processing instead.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to pkjili's overriding legal obligations.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: If you believe pkjili has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact pkjili's Data Protection Officer at the contact details provided in Section 13 of this policy.

11.1 The pkjili platform is strictly intended for persons who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations governing online casino-style gaming in the Philippines.

11.2 pkjili does not knowingly collect personal data from individuals under 21 years of age. If pkjili discovers that personal data has been collected from a minor, the account will be immediately closed, all funds returned to the depositing payment method, and the personal data securely deleted.

11.3 If you are a parent or guardian and believe that a minor has registered on pkjili, please contact our support team immediately at [email protected] so we can take prompt action.

11.4 pkjili employs age verification procedures during registration and KYC review to enforce this restriction. 21+

12.1 pkjili reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements.

12.2 Material changes to this Privacy Policy will be communicated to registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

12.3 The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this page periodically to stay informed about how pkjili protects your personal data.

12.4 Your continued use of the pkjili platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pkjili, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Subject Line: Please include "Data Privacy Request" in your subject line for priority handling
• Response Time: Within 15 business days for data rights requests; within 24 hours for urgent privacy concerns
• Support Hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. pkjili encourages players to contact us first so we can resolve any concerns promptly.